Shipping Method
All products in Greece will be delivered to you by ACS Courier. Occasionally delivery might be made by another courier company of our choice.
For next working day delivery within Attica, the charge is set at 3€.
For shipment all around the rest of Greece, with 1-3 working days delivery, the charge is set at 6.00€.
For some shipping – delivery city combinations the time can be extended to 2 or 3 more working days.
Orders are usually prepared the same or the next working day if the product is immediately available. If any product you have chosen is out of stock, we will contact you to let you know.
Orders received on a Saturday or Sunday will be processed from Monday and orders received on national holiday days will be processed the next working day.
An e-mail will be sent to the customer with the details of the courier company and the tracking number of their order.
We accept no liability from any force majeure circumstances leading to any delay in the above-mentioned delivery time or loss of the parcels with your order once it has been handed to our courier partner.
Returns & Exchanges
No fabric can be exchanged or refunded.
All non-fabric goods may be returned, for exchange only, in perfect condition, within 14 days of receipt. The product(s) must be sent back to us at the client’s cost, accompanied by all the legal, fiscal documents upon purchase. Once we receive back the product(s), they will pass through quality control and a confirmation e-mail will be sent to the client. Please note that in case of an exchange the new product(s) bought must have the same or bigger price than the product(s) returned.
Fabrics or any other product with a defect may be exchanged or returned for a refund. Such product(s) should be returned to us at the client’s cost within 14 days of receipt, accompanied by all the legal, fiscal documents upon purchase. Once we receive back the defective item(s), they will pass through quality control and a confirmation e-mail will be sent to the customer. On the occasion of a refund, we shall provide you within 14 days with a full refund of the price paid for the defective item. On the occasion of an exchange, any new product(s) bought must have the same or bigger price than the product(s) returned.
